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F.A.Q.


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Will PlexusD Plus help me get more patients?


A

Yes. PlexusD Plus is a practice management software not only helps in managing your practice better and offering a seamless experience to your patients, but get more patients as PlexusD also suggest patients doctors When patients are not sure which doctor to approach. In such cases, PlexusD Plus puts them in touch with a doctor which meets their requirements.


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Is my data safe?.


A

All PlexusD servers are hosted within HIPAA-compliant Virtual Private Servers, with multiple data backups. This means that your data is totally safe.


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Will PlexusD plus help me migrate from my existing software?


A

Yes, certainly. Our support team will help in migrating your data from your existing software to PlexusD Plus.


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Will PlexusD customise the software for me?


A

PlexusD Plus is a feature-rich software and has been built with a lot of research and feedback from doctors across the country. Immense effort has been put to ensure that PlexusD has features that suit the needs of all practices. Even though we do not sell customised software for individual doctors, our team does add new features continually, based on popular demand.


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What about updates? Will I have to purchase the software again?


A

Once you subscribe to the software, you are automatically entitled to all updates for free.


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How much time do I need to invest to get started?


A

PlexusD Plus is extremely easy to learn and use. In case you need further assistance, our support team will be happy to help.


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What about my staff? Will I have to teach them how to use PlexusD Plus?


A

No, you don’t have to teach your staff. We are there to help. To learn any feature, your staff can also reach out to our support team for more assistance and training.


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What will be my renewal price? Will it be same as my purchase price?


A

There is no renewal price.


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I am not quite sure. Can I try it out first?


A

Sure! You can start a free trial


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How long will the trial last?


A

The trial version will be active for 16 days.


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How much does the trial cost?


A

Trial version is completely free of cost. You can choose to purchase a subscription of your choice anytime during the trial period.


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How many features will be accessible on the trial version?


A

Trial versions will have all the features from our best plan. You can purchase a subscription of your choice anytime during the trial period.


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I am an existing user of PlexusD. Can I still get a trial?


A

Yes, every time you add a new practice to your PlexusD Plus account, a 16-day trial will be activated for the new practice.


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What if I am stuck? Who will help me?


A

Our customer support team is always ready to help you. You can contact the support team with any queries via email to support@plexusd.com or via phone to +8801313096662 (11:00am-6:00pm) or via chat on our FB page.