F.A.Q.


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Doctors:How to reset password?

A

To reset your password, click on forget password, that’s when you will see an option called reset password. Click on it, then you will be asked to give your number,and on that we will send a verification code. Once you write the verification code, you will be provided with new password option.


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Doctors:How to engage with patients to bring them to your chamber?

A

To engage with your patients, you need to interact with them by answering their questions if asked under your speciality. By updating your profile and earning more points which will show how reliable and trustworthy you are. Lastly, by post treatment communication where you still contact the patient and take updates about their health, this major key will keep your patients loyal to you.


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Doctors:What is ID verification?

A

To differentiate between a hoax profile versus a genuine one. This is done by asking the doctors to put in their BMDC code, through which we crosscheck the doctors profile in the net. If the data matches only then we activate the account, or else we freeze it.


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Doctors:How to engage with patients to bring them to your chamber?

A

To engage with your patients, you need to interact with them by answering their questions if asked under your speciality. By updating your profile and earning more points which will show how reliable and trustworthy you are. Lastly, by post treatment communication where you still contact the patient and take updates about their health, this major key will keep your patients loyal to you.


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Doctors: How to reset password?

A

To reset your password, click on forget password, that’s when you will see an option called reset password. Click on it, then you will be asked to give your number,and on that we will send a verification code. Once you write the verification code, you will be provided with new password option.


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Who can use PlexusD?

A

General people who are in need of Healthcare and BMDC registered doctors.


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How to use PlexusD as a member?

A

You can use PlexusD as a guest member or by signing up just by clicking on member sign up, after that you can go to the “Question Ask” section and can question anything related to your health in the question box and can tag which category/speciality of doctor you want to. The question will notify the criteria of doctors you have questioned, and you will be answered in a while and if you don’t know whom to tag then the questions will go to the General Physicians(GP). Once you get a solution, if asked to meet the doctor then you can just go to their profile and under the “Chamber” you can choose your appointment time and date.


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How to get help from doctors through PlexusD?

A

You can go to the “Question Ask” section and can question anything related to your health in the question box and can TAG which category/speciality of doctor you want to under the question box. The question will notify the criteria of doctors you have questioned, and you will be answered in a while and if you don’t know whom to tag then the questions will go to the General Physicians(GP). The doctors will get back to you with an answer soon.


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How do I contact a Doctor?

A

After getting a solution to your questions, you can contact a doctor by clicking on his profile. There you can see a message option, so you can directly contact him/her.


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How to reset password?

A

To reset your password, click on forget password, that’s when you will see an option called reset password. Click on it, then you will be asked to give your number,and on that we will send a verification code. Once you write the verification code, you will be provided with new password option.


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How to install PlexusD app?

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Our app is available for Android users in play store and for IOS it’s coming soon.


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Is it free to use?

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Yes, all the basic services are free for doctors and patients. But there are few services you need to pay for.


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How to upload my healthcare documents?

A

To upload your healthcare document, you need to login. Then on the left hand side of your homepage you will see an option called Healthcare Documents. Click on upload new, and you can upload your documents from your mobile or Website.


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Are my health related questions kept privatized?

A

According to our terms and policies and health care privacy practice around the world, only doctors can see your questions or healthcare information.Not even PlexusD can see any of your questions.


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How can PlexusD ensure my Data privacy?

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All the data are 124 bit encrypted and we follow all the Industrial standard tools to protect patients and doctors’ healthcare data data.